• Greet customers entering the store offering friendly customer service. Answer any questions, (i.e., where is the bathroom, store hours, pricing policies, etc.) Be knowledgeable to answer in a accurate professional manner.
• Receive payment by cash, credit card, or automatic debits cards. Receive, or verify and accept vouchers from shelter residents, for products sold in the store.
• Organize, restock, and arrange display merchandise throughout store.
• Keep stock of, and replenish as needed; bags, boxes, register tape, candy, pens, staplesand other tools as
• needed for full operation at the register.
• Make popcorn for resale; retrieve supplies of oil and popcorn from storeroom when running low.
• Express the Christian Views of the Kalamazoo Gospel Mission, and if so inspired write a scripture on the front
• board for patrons to read.
• Issue receipts, and upon Manager Approval, credits slips, or alternate exchange to customers to resolve any
• sale issues.
• Keep accurate change in drawer and let someone know when dollar bills or fives are low to ensure we
• can make change for higher bills
• Maintain clean and orderly checkout areas. provide great
• customer service
• Assist in the stocking and rotation of merchandise
• Continually serve as a positive role model for all employees, shelter participants and customers
• Assist donors with unloading cars & carrying in donations. Provide receipts to donors and greet with polite and friendly demeanor.
• Operate Forklift for loading and unloading merchandise.
• Sort, Collect and disburse, bag/box all donations brought in and prepare it for appropriate pricing and distribution out to the sales floor.
• Sort, clean, organize, and donations as they are brought in, discarding un-salable items while utilizing space allotted for separated merchandise.
• Always assist other attendants in keeping the area neat and clean.
• Take discarded items out to the compacter in a timely manner so as not to let pail overflow or not be ready for continued use
• Assist the donation truck driver loading or unloading donations or purchased merchandise for customers out on the sales floor.
• Demonstrate consistent positive behavior with all internal and external customers and professionally communicate our donation policies and procedures.
• Attend training/meetings as scheduled by Management.
• Responsible for maintaining a safe working environment.

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• Highly ethical with the ability to make smart, timely decisions.
• Have a personal relationship with the Lord Jesus Christ and a desire to serve Him.
• Be a consistent witness for Jesus Christ
• Exhibit spiritual maturity as defined by evangelical biblical standards and in accordance with the employee handbook.

• Have a heart of compassion and caring toward the homeless and hurting and a passion about ministering life transformation in an urban setting.
• Demonstrates a courteous and Christ-like manner with internal and external partners
• Highly ethical with the ability to make smart, rapid decisions; demonstrates excellent integrity.

• Flexible, cooperative spirit

Possess and promote a drug, nicotine free lifestyle.

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